MSP and IT tools

Atlas

IT documentation for every customer, covering configurations, passwords, documents, domains and network diagrams.

Bramble Atlas is where an IT team documents everything about each customer, so anyone on the team can pick up a job. Open it at /atlas on your organisation's address.

Organisations in Atlas are your PSA customers, and people are their contacts, so there's only one customer list to keep up to date.

#What you can do

  • Configurations for each customer's devices, linked to the device in RMM.
  • Flexible assets: your own types of record, such as Wi-Fi networks or Line-of-business apps, with the fields you choose.
  • Passwords, stored encrypted, with two-step codes where needed. Every time a password is shown, it's logged. Restricted passwords are only for Atlas admins.
  • Documents and procedures, with versions.
  • Domains and SSL certificates, checked daily, with warnings before they expire.
  • Network diagrams and racks, drawn by hand or from your Atlas, RMM and UniFi data, and exported as PNG, SVG, PDF or draw.io.

#Licence and settings

Licence Atlas, per person
Asset types and settings Admin Centre → Atlas (Global Administrator or Atlas Admin)

For developers

Articles for this app are on their way.