Flows

Bramble Flows automates the jobs you'd otherwise do by hand. You build a flow on a canvas: a trigger that starts it, then steps that do the work. Open it at /flows on your organisation's address.

#Triggers: what starts a flow

• By hand, with a button.
• On a schedule, such as every weekday at 9am.
• A webhook: another system calls the flow's private address. See Webhooks and integrations.
• Something happens in Bramble: a new ticket, an RMM alert, a form response, a new starter in HR, and many more.
• Audit activity in your organisation.
• A new email arrives in a mailbox.

#Steps: what a flow can do

• Call any web address, send email, and post to team chat.
• Bramble steps that work in Bramble as the person who owns the flow, such as creating a ticket or a task.
• Run a script on a device managed by RMM, or send a request from that device to something on your own network.
• Code steps for anything else, in a safe, sandboxed JavaScript.
• Tables to keep data between runs, approvals and forms that wait for someone to answer, sub-flows, file transfer (FTP and SFTP), and, for MSPs, for each customer.

Every run is kept with its history. Steps can retry, and error branches handle failures. Flows keep versions as you edit, and you can import workflows built in other automation tools.

#Licence and settings