BrambleHelp
How-to guideEveryone

Sign in to Bramble Cloud

Sign in with your username and password, find your organisation's address, and use two-step sign-in.

Updated 14 November 20262 min read

You sign in once and can then open every Bramble app you're licensed for without signing in again.

#Sign in at your organisation's address

Your organisation has its own address, such as https://yourcompany.brambleit.cloud. Your admin will have given it to you, and it's often the address in the email that welcomed you.

  1. Go to your organisation's address.
  2. Enter your Email address. This is your Bramble username, for example alex@yourcompany.com.
  3. Enter your Password and select Sign in.
  4. If you use two-step sign-in, enter the 6-digit code from the authenticator app on your phone and select Verify.

You land on the Hub, or on the app you were trying to open.

#If you don't know your organisation's address

  1. Go to https://brambleit.cloud.
  2. Enter your Email address and select Next.
  3. Bramble finds the organisation your account belongs to and takes you to its sign-in page with your email already filled in. Enter your password to carry on.

#If you're asked to set up two-step sign-in

Some organisations require two-step sign-in for everyone, or when you sign in from outside the office. If yours does and you haven't set it up yet, you're asked to do it as part of signing in:

  1. Open an authenticator app on your phone and add a new account.
  2. Scan the QR code on the screen. If you can't scan it, type in the code shown under it instead.
  3. Enter the 6-digit code the app shows and select Verify & continue.

From then on you'll be asked for a code each time you sign in. See Set up two-step sign-in for more.

#How long you stay signed in

You stay signed in on that browser until you sign out, or until your organisation's session length runs out (7 days unless your admin has changed it). Then you're asked to sign in again.

To sign out, select your photo or initials in the top right of any app, then Sign out. To sign out everywhere at once (for example after losing a laptop), see Your sessions and sign-in activity.

Warning

Bramble will never ask for your password or a two-step code by email, text or phone. Only type them into a page at your organisation's address or brambleit.cloud.

#Guests

If someone invited you as a guest, you don't have a password. Open the link in your invitation email to sign in. When it expires, ask the person who invited you to send a new one.